Civilian Hotel New York

The room design was awesome - loved the comfy bed and nifty storage options, plus the sleek hairdryer was a nice touch. The hotel's modern and chic vibe created a great atmosphere, and the cozy rooms were super warm thanks to their top-notch HVAC system. Only downside was the “cozy” room size - bit tight squeezing past the bed, but it didn’t ruin the overall fab experience! Oh, and no ice machine on the floor, but front desk was quick to help out - no biggie! ✨

The staff was very nice, and the location was fantastic, just a short walk from major attractions. The room was cozy with modern decor, and the bed was incredibly comfortable. The views from the room were breathtaking, and the small details like USB charging points added to the overall experience. The only downside was the lack of furniture for hanging clothes and the potential noise from the hallway. Overall, a pleasant stay with minor inconveniences.

The location was perfect for exploring NYC. The room was stylish, though slightly small. Staff were friendly and accommodating. An occasional noise but manageable with earplugs. Shower door would be a nice addition. A great stay with minor room for improvement.

Omg, the hotel's location is to die for! nestled between hell's kitchen & times square, it's 💯! but the breakfast was a total letdown 😔 - sad choices for $20! overall, a decent stay. 🏨🍳

The staff were super helpful, especially Michael! The room was surprisingly spacious, but breakfast was a letdown. I ENJOYED my stay overall, but wouldn't choose it again. The photos made it look better than it was.

The room was cozy and well-designed, with smart storage options and a comfy bed. The hotel's modern chic atmosphere and friendly staff were delightful. However, housekeeping and cleanliness could be improved, and the bathroom design led to water everywhere. The location was great and the HVAC system kept everything warm. The nice decoration, smart TV, and good location added to the overall positive experience. The roof terrace not always being open and issues with housekeeping and maintenance were points of concern that could be addressed for a better stay in the future. Staff were helpful and the interior design was lovely, complementing the convenient location near Times Square.

Staying at Civilian Hotel was a delightful experience! Despite the small room and lack of housekeeping, the impeccable service and convenient location near Broadway made up for it. The wonderful staff and stunning views made my stay truly memorable. Can't wait to return!

Central location, cozy rooms, Broadway decor, friendly staff, convenient access to attractions, comfortable bed.

Cannot find any fault.

The staff created a friendly atmosphere, making up for small rooms and limited amenities. The location was ideal, and the room, though compact, was clean and thoughtfully designed. The key-operated elevator added a sense of security, and the unique design elements were a nice touch.

Staff found my lost id card first stay. It suits me perfectly. Free Wi-Fi, 24-hour security, fitness center, and pet-friendly. Back for holiday.

Great location near Times Square/Theatre District, perfect for friends going out at night. Cozy twin room, lovely staff, early check-in and bag storage available. Amazing view, elegantly decorated, comfortable bed. Access to nearby gym with salt water pool and sauna.

Felt like family, nothing too much trouble.

We loved staying at this place! The location was fantastic, allowing us to easily explore the city and take in everything it has to offer. The staff was welcoming and attentive, making us feel right at home as soon as we arrived. We were impressed by the wide range of amenities, including the free wi-fi in our room, the terrace, and the bar/lounge area where we enjoyed a welcome drink. The indoor swimming pool and fitness centre were also great bonuses that we took advantage of during our stay.

Although we wished we had more time to explore everything this hotel has to offer, we highly recommend it to anyone looking for a luxurious and comfortable stay in the heart of this bustling city. With its excellent service, convenient location, and impressive list of amenities, this venue truly has everything you need for a memorable trip.

The rooftop bar offered breathtaking city views and delicious drinks, creating a memorable experience for couples. The staff's warmth and attentiveness added to the boutique vibe, making it a perfect retreat from the bustling Times Square.

My wife says that adding more hooks in the room for kids' backpacks and jackets would be beneficial for families visiting with children.

Enjoyed the continental breakfast and the concierge service. The hotel's location in the center of the city was convenient. The in-house bar was a nice touch.

Wasn't a huge fan of the separate location for the pool and fitness center. Like, who wants to waste time going to another building for a workout?

The hotel terrace felt like a hidden oasis in the bustling city, where I enjoyed cocktails while basking in the vibrant energy of the Theater District. It was a chic setting, a perfect place to rub shoulders with the city's creative class.

Delayed room availability.

Convenient location for Broadway theaters and restaurants. Beautifully designed. Clean and well-maintained with efficient use of space. Friendly and helpful staff. Nice theater theme throughout. 👍

The room at Civilian Hotel was fantastic! The air conditioning kept me cool, and the flat-screen TV had great channels. I loved having a private bathroom with a nice shower and free toiletries.

I wish the seating area was a bit more comfortable.

The location of the hotel was perfect for exploring the city's entertainment scene. The highlight of my stay was the amazing view from my room. Despite some small shortcomings in the room's size and amenities, the bed was comfortable and the bathroom was clean and modern. I would recommend this hotel for its prime location and beautiful decor.

The hotel's location at the heart of the city's bustling streets provides easy access to major sites such as Times Square and theatre district. The rooms and bathrooms are small, yet well-designed and equipped with comfortable beds, air conditioning and heated floors. The staff is friendly and helpful, and the hotel offers complimentary coffee and the option to skip housekeeping services. The bar and blue room have beautiful designs

Some guests wished for more storage and shelves in the rooms or meeting other dietary restrictions for the breakfast menu.

We loved the hotel's amazing staff, especially Michael B., who was helpful and polite. The view from our room was breathtaking and the food at the restaurant was delicious. The location of the hotel was perfect, being close to all the famous tourist attractions in the center of Manhattan, near Times Square and surrounded by many dining options. The cleanliness of the hotel was exceptional and the facilities provided were top-notch. No complaints.

No complaints.